Nonostante molti utenti preferirebbero che Blizzard adottasse una politica più dura nei confronti di chi imbroglia o usa programmi non autorizzati, Lore ha spiegato che preferiscono educare i giocatori ad essere corretti piuttosto che punirli e basta, un metodo supportato da numerosi dati raccolti negli anni.
Lore ha scritto
So, here's the thing.
Through various studies (conducted both here at Blizzard and by other companies/groups), and by monitoring player behavior, we've discovered that suspensions are actually more effective than permabans for preventing repeat offenses by the same people.
There's some really interesting sociological hocus pocus behind it, but from what I understand, the TLDR is that if a botter gets permabanned, they'll often just buy a new account and go right back to botting. However, if we only suspend them -- meaning, they'll get their account back later -- they're less likely to buy a new one. Furthermore, once they do get their account back, they're EXTREMELY unlikely to bot again.
I'm not a psychology expert, but there's something about "I'll get this account back later" that leads more of these sorts of people to give up their botting ways than if their accounts had been permanently closed. It's kind of fascinating (at least I find it to be).
Side note: please avoid referencing bot programs directly by name, you're only making it easier for people to find them!