Il gioco non risulta bloccato, ma è impossibile interagire con esso come se mancasse la connessione ad internet. Chiudere e riaprire Hearthstone non apporta alcun beneficio perché ci si trova di fronte a una schermata come quella sottostante, dove il proprio avversario risulta Sconosciuto.
Rolkyr ha segnalato che esiste un fix temporaneo a questo bug e consiste nel chiudere il gioco ed attendere alcuni minuti prima di riaprirlo.
Rolkyr ha scrittoIt was in the arena. I had just joined a new game, but the game didn't deal my cards. I waited over a minute before I closed. During this time, I was still able to interact with the background, so the game wasn't frozen.
After relaunching, the client tried to reconnect me to the game I'd just left. I still had no cards, the screen was stilled darkened, and now my opponent was "Unknown"
This is an issue we have recently become aware of and are looking into. It seems the reconnect feature is attempting to place you back in the problematic game. When we have experienced this, we have found that closing the client for a few minutes and letting things settle has allowed us to get back in game and continue on. I do realize this is not ideal, as we want to avoid the issue all together, but can get you back into the game until this is resolved. We appreciate the patience and reports. We'll get you updated on this as soon as I have something more. Thanks again everyone!