La soluzione è in dirittura d'arrivo. Tutti i giocatori affetti dal problema verranno contattati personalmente da Blizzard nelle prossime settimane.
Secondo molti utenti questa è la prima vera conferma (sebbene indiretta) dell'esistenza del pity timer da parte di Blizzard.
Molly ha scritto
Hearthstone Patch 8.4 introduced new infrastructure to prepare for the recently announced improvements to card drop rates. An unexpected side effect of this change was that a small number of players who opened packs after the patch received one fewer Legendary or Epic card than they would have otherwise. We've identified the issue and expect it to be resolved next week. It's important to us that Hearthstone players feel great about opening card packs and we apologize for this issue and any disappointment that it may have caused. We will be reaching out to all affected players in the next few weeks with details regarding our resolution plan.